Duolingo 遭到抨击:匈牙利对语言应用程序巨头展开调查

變更語言:
匈牙利竞争管理局(GVH)对全球最受欢迎的语言学习应用程序背后的美国公司 Duolingo Inc.
匈牙利监管机构调查 Duolingo 的不公平行为
据 GVH 称,该公司可能在多个方面误导了消费者。监督机构怀疑Duolingo夸大了其学习方法的有效性,声称“10个学习者中有9个能在一个月后自信地开口说话”,以及“世界上学习语言的最佳方法 “等未经证实的口号。
该机构还指出,Duolingo 可能没有提供清晰、易懂、匈牙利语的信息,说明其网络和移动平台的使用条款,特别是关于免费版本的限制。此外,据称该公司还通过频繁和未经请求的直接营销信息向用户施压,鼓励他们更频繁地使用该服务并转用付费版本。
Duolingo 是世界领先的在线语言学习服务提供商之一,仅在匈牙利就拥有近 38 万名日活跃用户。其吉祥物和徽标–绿色猫头鹰 “Duo “享誉全球。
GVH 强调,启动程序并不意味着侵权行为已经成立;调查的目的是澄清事实,确定是否存在侵权行为。调查预计将持续三个月,有可能延长两次,每次最多两个月。
另请阅读:游戏规则改变者?哈佛大学的新研究将匈牙利语的起源追溯到一个令人惊讶的地区
阅读此处了解更多有关匈牙利语转为英语的新闻
常见问题 – 匈牙利监督机构调查 Duolingo 的不公平行为
What do we know about Duolingo?
Duolingo is a US-based language-learning platform founded in 2011. It offers free and paid services through its website and mobile app, using short, game-like lessons to make learning accessible and engaging. The app covers over u003cstrongu003e40 languagesu003c/strongu003e and has more than u003cstrongu003e500 million registered users worldwideu003c/strongu003e. Its mascot, a green owl named Duo, has become an iconic symbol of the brand.
How many people use Duolingo in Hungary?
According to Hungary’s Competition Authority (GVH), around u003cstrongu003e380,000 usersu003c/strongu003e actively use Duolingo on a daily basis in Hungary, making it one of the country’s most popular language-learning apps.
2. Why did the GVH launch an investigation into Duolingo?
The GVH suspects that Duolingo may have misled consumers by: making exaggerated claims about the effectiveness of its learning method, failing to clearly communicate the u003cstrongu003elimitations of the free versionu003c/strongu003e, sending unsolicited direct marketing messages pressuring users to switch to the paid plan.
3. Does the probe affect Hungarian users immediately?
No. Launching the investigation u003cstrongu003edoes not automatically mean a violation has been provenu003c/strongu003e. GVH has three months to conduct the procedure, which can be extended twice by up to two months. In the meantime, Duolingo continues to operate in Hungary without changes.

