Shuttle driver confused planes at Budapest Airport: hundreds of passengers could not fly

An airport shuttle driver confused the planes and took passengers to the Tirana flight instead of the Dubai plane. Later, they had to leave the plane but boarding the new passengers would have taken too much time. As a result, Wizz Air delayed the plane, so they could not fly home with hundreds of passengers from Dubai while hundreds of people remained stuck at Budapest Airport. According to one of the passengers in Dubai, they did not get any help from the Hungarian budget airline. Wizz Air denies the allegations.

Two hundred passengers stuck in Dubai and Budapest Airport

According to Blikk, more than two hundred passengers waited for their plane in Dubai, but Wizz Air informed them on Friday afternoon that their aircraft would only take off on Saturday afternoon.

That is because an airport shuttle driver confused the planes at Budapest Airport and took the passengers of the Dubai flight to the Tirana plane. Thankfully, the crew and the passengers discovered the problem, but disembarking them and boarding the new passengers would have taken too much time. Furthermore, since the plane had to land in Larnaca due to the violent conflict in the Middle East, the crew would have run out of authorised work time.

Photo: FB/BpAirport

Wizz Air denies

As a result, Wizz Air decided to cancel their Friday Dubai flight and postpone it to Saturday. However, according to passengers waiting for the pink-blue plane in Dubai, they did not offer help for them. Therefore, one passenger had to book a nearby hotel for Friday night.

Wizz Air denied those allegations. In their official statement concerning the issue, they did not mention the driver’s error at the airport, but acknowledged that the boarding process took too much time in Budapest. The crew’s authorised working time would have ended before they reached Larnaca, so they decided to postpone the flight’s take-off.

Photo: FB

Wizz Air added that they provided help for their passengers stuck in Budapest and Dubai. The company also apologised for the inconvenience.

Since Blikk wrote nothing more about the delayed flight, we assume the passengers came home yesterday afternoon.

Read also:

• Wizz Air announces major flight reductions: Here’s the new winter schedule – read more HERE
• Surprising: Wizz Air abolishes “last passenger-friendly discount”, flies longer to the Middle East