Another unstaffed 24/7 smart shop may open in 2025 in Szeged
Szeged may see Hungary’s second unstaffed 24/7 smart shop in 2025 if Coop can carry out its plans, János Kelemen, the CEO and President of the company, told Délmagyar. The first unstaffed Hungarian grocery store opened at the Fény utca market and is run by the Hungarian Charity Service of the Order of Malta. Therefore, it does not generate a profit. Consequently, the Szeged grocery store can become Hungary’s first profitable unstaffed shop.
Unstaffed 24/7 smart shop may open in 2025
According to Telex, the Coop unit in Szeged’s Szent István Square can become Hungary’s second unstaffed grocery store, which may be ready in 2025. The store has been revamped, and after its reopening, customers noticed that traditional cashier’s desks have been removed to give space for self-service desks. For now, those are staffed so customers can pay there just like they usually do. However, that may change soon.
János Kelemen, the CEO and President of Coop said that they would like to open the first unstaffed Coop unit by early 2025 in Szeged. Sharing more details on the issue would be unresponsible, he added.
Telex wrote that the unstaffed Coop grocery stores could be open 24/7, but the company did not share any information concerning the exact technology they would operate.
In the Czech Republic, the first unstaffed Coop units were opened in 2022. Customers can shop there with a face-recognising app and cannot pay with cash. However, the system allows you to shop even on Sunday night or early morning on Friday since they are always open.
Lukáš Němčík said that 24/7 unstaffed grocery stores are especially popular in rural areas because they allow locals to purchase the essentials without driving to a supermarket. In case of emergency, customers can call the remote security officer.
Another unstaffed smart store in Budapest
According to an RTL Klub report, Hungary’s first unstaffed grocery shop opened at Budapest’s Fény utca market. The operator is the Hungarian Charity Service of the Order of Malta, and they sell the products of the charity service employees who work in the poorest Hungarian villages.
The charity service does not regard their grocery store as a business branch. Instead, they believe it is helping poorer families and buyers as well. Tamás Romhányi, the communications director of the charity, said their Fény utca market store does not generate profit.
This shop is still one-of-a-kind in Hungary, and its operation teaches lessons to everybody planning to copy the initiative. The shop sells various products, from handmade cheese to syrups. You can shop there with the help of an app. If you take a product from the shelf, the system automatically adds it to your basket. If you put it down, the product will be deleted. You can pay with your phone or debit card.
Here are some more photos of the Budapest shop:
The charity service plans to open such stores in poorer and smaller villages in rural Hungary, where people can buy essentials locally.
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