Chaos at Budapest Airport: passengers waited hours for Wizz Air

According to Blikk, even the staff of the Budapest Airport did not know why Wizz Air’s flight to Italy’s Milan did not take off. The cabin crew told the passengers that they needed to leave the jet and wait for a new staff. Chaos and scandal at Budapest’s main airgate yesterday evening again. Details below.

Wizz Air‘s scheduled flight to Milan from Budapest took off more than 5 hours later than it was due. They should have begun their journey at 7.10 PM. However, it was delayed first to 9.20 PM. Afterwards, the airline moved it to 10.20 PM. Finally, the jet left Budapest only at 0.30 AM the next day.

However, passengers boarded the plane at 10.30 PM. All seats were occupied by many tourists and children, which is not surprising on an Italy flight during the summer season. However, instead of the regular security check, nothing happened. Passengers saw the captain and cabin crew holding a council in the front of the plane, Blikk wrote.

Then the captain said they ran out of working time. Therefore, people must leave the plane and wait for the replacement. They will prepare the flight in two hours, so they will take off at 0.30 AM.

Balázs, a passenger, said that the security check was quick. They befriended the thought that their jet would not take off for another 2-3 hours. They heard about the strikes at Italy’s airports, so they did not suspect anything. Staff checked them in again, so people lost their original seats next to their family members, kids. Boarding was completed swiftly, and people started to swap places to be close to their loved ones.

Wizz Air helped the passengers

Finally, the captain announced that the plane would not take off. “Why the hell did we board if they knew we would not go anywhere?”, Balázs asked outraged. Other passengers said they did not even know about the first delays. He just waited for the take-off for almost seven hours at Budapest Airport. Furthermore, he did not receive food and drink coupons since his partner bought the tickets.

Even airport staff did not know why they had to wait in an empty waiting room. Thankfully, Wizz Air provided coupons for HUF 4,000 (EUR 10.5), so nobody was hungry or thirsty.

The new cabin crew boarded them again after midnight, and it seemed they would take off at 0.50 AM. Then the new captain announced they found a minor technical problem they must solve before leaving Budapest, but that would only require 10 minutes. He was right. They took off at almost 1 AM instead of 9.20 PM and arrived in Milan in the early hours of Sunday.

We wrote HERE about a new Wizz Air flight to a popular holiday paradise. Meanwhile, in THIS article, you can read about a possible Ryanair vs Wizz Air war for Europe.