Trouble with a Wizz Air flight? Call this ‘secret’ phone number for pennies!

Here is the Hungarian low-cost airline’s ‘secret’, not premium rate phone number, if you get in trouble, for example, your flight was cancelled, delayed, or your boarding was rejected.

Does the Wizz Air chatbot not help enough?

Of course, the not premium rate Wizz-number is not ‘secret’, but it is hard to find on the Hungarian low-cost airline’s website.

According to Utazómajom, one of the most frustrating features of budget airlines is that they save money on their customer service. Instead, they try to communicate with their customers using chatbots that do not provide sufficient help, the Hungarian travel news website highlighted.

Wizz Air’s competitor, the Ireland-based Ryanair, operates a well-functioning chat for customers where you receive answers from employees. That is even more practical than the phone-based customer service option. Meanwhile, as a Wizz Air passenger, you can chat with “Amelia“, a bot available on a premium rate line.

Special and cheap Wizz Air phone number

If you call the number +36-90-900-555, you pay HUF 250 (EUR 0.64) for each minute. Furthermore, you must pay an additional HUF 6,200 (EUR 16) transaction fee, provided you were able to solve the case online.

But there is a phone number for passengers requiring special help, which is not easy to find on the company’s website. You can call this number if you are disabled or a passenger with special needs. Furthermore, you can dial it provided your flight was cancelled or delayed, or your boarding pass was rejected.

Here it is: +36-167-775-05

But check it out before dialing

However, that number constantly changes, so before typing it into your phone, you should check whether it is valid by clicking HERE. Do not forget to type in your home country to reach your local Special Assistance Call Centre.

Special Assistance Call Centres are open 24 hours with English-speaking assistants.

Read also:

• You can now buy tickets for exhibitions and sightseeing tours on Wizz Air platforms – Read more HERE
• Unforeseen: EU starts investigation against Hungarian Wizz Air!