Several passengers on the flight towards Nice, France, were unable to board a Wizz Air plane. The departure was delayed for almost an hour and a half due to the problem. Continue reading below for more details on the event.
Eighteen people were denied boarding at Liszt Ferenc Airport for Wizz Air flight W62263 to Nice on Friday, Szeretlek Magyarország reports. At the boarding gate, the staff said they were not allowed to board the plane because there was an overbooking. Apparently, eighteen more tickets were sold than there were seats.
“Most of the people were still standing in the complaint queue when the PA announcer was giving the last warning for the flight. A French gentleman in the queue was talking about how he used to work for an airline before he retired. There were always cases of overbooking, but he had never heard of more than 3-4 people being sold extra tickets,” says the above source. They add that the flight was delayed anyway.
“At 50-minute delay, we’ve already been told that if someone doesn’t get off, we can’t leave. They asked anyone who heard their name to come forward, but no one did. The consensus was that they were looking for a volunteer willing to travel two days later for the flight to be able to depart. There was a lot of dissatisfaction,” the above source continues.
The Romanian consumer protection has imposed a fine of EUR 2,000,000 (HUF 818,000,000) on a Romanian airline. The low-cost airline Blue Air was fined due to repeated flight cancellations.
The authority said that this is the largest fine ever imposed on a company. The investigation was launched following 924 complaints received. The authority’s decision means that the airline must reimburse customers within 10 days for tickets sold. It was also ordered that the company must no longer place on the market services that it cannot provide due to lack of staff or other technical reasons.
In addition, consumers have been advised not to buy tickets from airlines that have cancelled several of their flights recently, reports Profitline. The authority also warned low-cost airlines Wizz Air and Ryanair for violating consumer’s rights in the wake of the cancellations.
Featured image: illustration, Budapest Airport
Source: szeretlekmagyarorszag.hu, profitline.hu