Famous YouTuber accuses notable Budapest hotel of scam: is he right? – VIDEO
Renowned travel vlogger Karl Rock has claimed that his parents fell victim to a scam at a 4-star Budapest hotel.
Vlogger’s parents scammed in Budapest hotel?
According to the YouTuber, after checking out, his parents received an unexpected extra charge of HUF 20,000 (EUR 50) labelled as a cleaning fee, Pénzcentrum writes. Rock returned to the hotel to confront staff, who explained that the cleaning crew had found human faeces in the shower, backed by a photo—though the timing and location of the image remain unclear.
Rock’s parents had already expressed dissatisfaction with the cleanliness of their room, and he suspects that the alleged charge was retaliatory due to their complaints. Despite the Budapest hotel staff’s claims, Rock’s parents deny any such incident occurred.
In his latest video, which has garnered significant attention, Rock has committed to further investigating the matter, even though he didn’t reach a resolution during his initial inquiry, as the hotel’s manager was unavailable.
Watch Karl Rock’s video HERE.
Here is the hotel’s reaction
“At Accor our priority is the comfort and well-being of our customers and all complaints are taken seriously and handled with care. We are familiar with the incident, the hotel investigated the matter on the day of the guests’ departure after the complaint. The hotel reacted and corresponded immediately with the guests and the case ended positively. After this we have received no additional comment or complaint from the above mentioned guests and closed the case. Due to the protection of the privacy of our guests we do not wish to share more information. The hotel rejects other allegations made”, they wrote us.
Read also: