Wizz Air passengers left stranded in Romania – UPDATE
After spending a luxurious week in an all-inclusive hotel in Bulgaria, the British couple, Steve Fludder and Emma Bradley (both 39) wanted to return to their home in Liverpool, United Kingdom. However, after their Wizz Air flight started to take off from the runway of a Bucharest Airport, it hit something. Minor damage was reported, and their hellish experience began.
Wizz Air plane’s engine damaged
According to stokesentinel.co.uk, Steve and his girlfriend, Emma, started their vacation at the Liverpool Airport more than one week ago. They booked a budget-friendly package holiday via Love Holidays, spending a week in an all-inclusive hotel near Varna, Bulgaria. Everything went perfectly until their homeward journey.
They wanted to get home on Tuesday, bought their ticket and occupied their seats on the Hungarian Wizz Air’s flight from Bucharest to Liverpool. However, shortly after the plane began to ascend, it hit a flock of birds.
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A hotel without unoccupied rooms
The scheduled take-off of the plane was 6.15 AM. After the emergency landing, the Hungary-based airline updated the departure to 10.30 AM. However, at 10.25 AM, they asked all passengers to leave the aircraft. They added that their new flight to Liverpool would leave only on 8 October, so they have to wait for more than one week.
Afterwards, two hours passed until Emma, Steve and two other couples were taken to a hotel four hours away from the Bucharest International Airport. After they arrived, the nightmare continued since the hotel manager said they did not have any spare rooms for them.
They had to wait until 10.30 PM to get an out-of-service room. “It wasn’t used, it wasn’t a nice room,” Steve said. A spokesperson for Love Holidays said: “We are sorry to hear of Mr Fludder’s experience after Wizz Air cancelled his flight at short notice. We are in regular contact with Mr Fludder and are on hand to speak further to his airline, as required, to ensure his situation is resolved as quickly as possible.”
UPDATE – Wizz Air comments
The incident, inaccurately published by originally LancsLive and stokesentinel.co.uk, was in fact a rejected take-off on 27 September 2022 due to a bird strike. Minor damage was reported and the aircraft was immediately returned to service following maintenance. There was no fire and no flames. Consequently, the false article greatly damages the reputation of Wizz Air, the Hungarian airline wrote us in an e-mail.
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Source: stokesentinel.co.uk
“…greatly damages the reputation of Wizz Air” Really, there is something left to damage?
Sorry, but an airline which repeatedly violates consumer rights in the most criminal way should
refrain from using such levels of satire.
WIZZ should have a contract with hotels, It is their responsability. It’s not the hotel’s fault that the tourists apreciate Bucharest and România so much.
Just got back Luton via Wizz Air. The one lift that connects ground floor to the departure lounge at Cluj was OUT OF ORDER SO EVERYONE that was in any way incapacitated WHO WAS GOING TO FLY TO LUTON could NOT reach the departure lounge ! They had to rely entirely on any passenger that MIGHT help them. THEY WERE LEFT TO FEND FOR THEMSELVES. This may not initially be at fault here but the fact that NO CONTINGENCY PLANS WERE IN PLACE TO ASSIST THESE PEOPLE !!!!