New Hungarian AI software may transform the global hospitality industry

At an exclusive event in Budapest, the latest innovation in AI, Everguest Intelligence, a new AI software, was unveiled to the Hungarian professional audience. This groundbreaking software is poised to revolutionise the tourism and hospitality sectors by leveraging artificial intelligence to enhance operations and guest experiences. With over 250 properties already on the waitlist before its official launch, Everguest Intelligence has garnered significant attention. The software has also been showcased across Europe, at conferences in places such as Barcelona, Amsterdam, and Vienna, receiving enthusiastic acclaim everywhere.

Everguest Intelligence is not just another application

AI is already an integral part of our lives today, yet it continues to raise questions and concerns. Many people worry about AI potentially threatening their jobs as it can perform numerous tasks independently. However, Everguest has demonstrated that AI can be a powerful ally in tourism, especially when its benefits are combined with human expertise, creating a synergy that hotels can capitalise on.

Kitti Gondos, Head of Reputation at Everguest, shared her personal experience with the rise of AI and the initial challenges that turned into advantages over time. “AI fundamentally changed my work, and at first, it was frightening because it seemed to replace the processes my colleagues and I performed. It was a difficult feeling to process, as if all our efforts were becoming obsolete. But then I realised that while we can’t change the circumstances, we can change how we respond to them. By focusing on what we can achieve with these new tools, we created Everguest Intelligence, which has amplified the value we provide to our clients.” – emphasised Kitti.

Indeed, Everguest Intelligence is not just another application; it is a comprehensive solution that transforms business processes and significantly improves user and guest experiences.

Unprecedented insights into guest preferences and behaviours

Miklos Belan, Founder & CEO of Everguest, highlighted, “The advent and rise of AI present enormous opportunities. The AI revolution is not just another element of the fourth industrial revolution but the most defining technological revolution in human history.”

The core of Everguest Intelligence is its robust AI architecture designed for high accuracy and efficiency in text creation and analytics. The integration of learning and predictive analytics allows hotels to gain unprecedented insights into guest preferences and behaviours. Moreover, the system is user-friendly, eliminating the need for lengthy and complicated training sessions.

Kristof Szegedi, Project Leader of Everguest Intelligence, stated that significant emphasis was placed on making the software easy to use, thereby simplifying, streamlining, and enhancing daily workflows. “In recent years, we have strived to be the best in the tourism sector. We are continuously working to add new user-friendly and useful innovative features to the application,” highlighted Kristóf.

Vienna, Barcelona, and Amsterdam

The event in Budapest marked the conclusion of the Hungarian launch phase, during which more than 250 interested parties signed up for the Everguest Intelligence waitlist, in addition to several dozen international operators and chains.

The Budapest event crowned weeks and months of success, as Vienna, Barcelona, and most recently Amsterdam have experienced the software’s positive attributes and incredible current and anticipated developments. Nearly 150 participants attended the event, where they listened to exciting presentations about AI, the advantages of the software, and the results of a comprehensive public opinion survey conducted by TÁRKI on behalf of Everguest. The survey revealed insights into how Hungarian travellers perceive guest reviews, how these reviews influence their travel decisions, and their attitudes towards AI.

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