Wizz Air advice: here’s what you can do with your ticket to Israel

As we reported, hundreds of Hungarians have already been rescued from Israel. However, some of them are still waiting there. With El Al, Israel’s flag carrier, you can still travel from Budapest to Tel Aviv. Obviously, it is not advisable to travel to a country in war. Here is what Wizz Air advises you can do with your plane ticket to Israel.

Given the complete uncertainty of the situation, the Hungarian Consular Service does not recommend entering Israel until informed otherwise. That is why Utazómajom contacted Wizz Air to find out how long the Hungarian low-cost airline intends to sell tickets to Israel, and if people can cancel tickets they have already bought, and if so, for how long.

Evidently, no one knows whether the ticket they have bought for next March will take them to a safe country. However, it would be preferable if the tickets were not stuck in the meantime. Tel Aviv was the second busiest destination for flights from Budapest after London in terms of passenger numbers. Thus, the issue is of great concern to many people.

Wizz Air has shared the following options with Utazómajom:

Wizz Air is continuously reviewing the situation due to the war in Israel with the authorities and experts and we will keep our passengers informed of any schedule changes accordingly. In the event of a flight cancellation by Wizz Air, passengers can choose between a free rebooking, a 100% money refund or a 120% credit of the original fare in WIZZ points.

The low-cost carrier added that if it restarts its flights to Israel, it will in the near future offer passengers who have a ticket but do not wish to travel to Israel the possibility to cancel their previously purchased ticket at no extra cost.

“To do this, they must log in to their Wizz Air account and request the cancellation there. In case of cancellation, we will refund 100% of the ticket price according to the original payment method or credit the customer’s Wizz Air account with WIZZ points,” the airline added.

“Wizz Air regrets the situation, but would like to remind passengers to be prepared for unexpected situations before travelling. You can change or cancel your ticket free of charge by purchasing Wizz Flex up to 3 hours before scheduled departure. When planning your trip, you should also consider taking out travel insurance, which you can do on the Wizz Air website when purchasing your ticket.”

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