Attention! Wizz Air modified a crucial detail of the All You Can Fly pass!
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Wizz Air received multiple letters of complaint from the passengers who bought the pass. In the confirmation email after purchasing the pass, the airline wrote about an approximately 10.5-month validity, which contradicted the previous promise of 12 months. Furthermore, the low-cost carrier introduced other modifications to the pioneer pass following users’ feedback.
Was Wizz Air surprised by the huge demand?
Wizz Air’s All You Can Fly pass broke the news on 13 August, and 10,000 passengers bought the first batch of it in 48 hours. Now, the airline is considering the programme’s expansion: read more in THIS article.
The Hungarian low-cost airline did not expect such high demand. First, they promised an early bird discount for a period. Later, they said only the first 100 customers get the discount. That means too many people tried to buy the pass in the first hours despite the initiative’s uncertainties.
For example, nobody knows whether a pass-holder can book a seat on a Wizz Air flight after the start of the programme, from 25 September. The Hungarian low-cost airline shared a PDF document stating that they do not guarantee that a pass-holder will be eligible to book flights via the All You Can Fly “because the provision of flight tickets depends on a number of internal and external factors. These factors include, but are not limited to the:
