Ryanair left Hungarian families even with small kids at Valencia airport
The Hungarian Parliament Speaker called the floods that hit southern and eastern parts of Spain one of the most destructive natural disasters of recent years. The floods claimed an extremely high number of lives and affected even air traffic in the region. The death toll has already passed 100. According to Blikk, Ryanair left Hungarian families without help at the Valencia airport. A mother of three waited hours at the crowded terminals but they were denied boarding.
Moreover, the Irish low-cost airline’s plane flew back to Hungary with their clothes and left them in Valencia for two more days without proper clothing.
Mariann Szabó told Blikk that the situation was disastrous in the Valencia region. On Wednesday, when their flight was due, the taxi queue was 4 kilometres long. That is because everybody was stuck at the airport. Passengers landing there could not get out, so many of the outgoing passengers could not get to the gates.
Ryanair plane leaves without Hungarian family
The Hungarian consulate in the city wanted to help but could not solve the situation.
She and her husband got to the airport in time with their three kids but only two bag drop desks operated. Their plane took off with a delay of only 1 hour and 15 minutes but only their luggage was on board.
Mariann does not understand why their plane left with their bags. She said that after they were past the hours-long check-in procedure, they rushed to the gates because there was no information about their departure.
Experts told Mariann that Ryanair probably broke air travel safety rules by transporting their luggage home but leaving them at the airport. She states there was no last call, and no one provided information.
The airport did not provide even a bottle of water
After they were left there they waited for additional hours only to learn that Ryanair believes it was their fault that they could not embark on their plane. They were outraged, so finally, Ryanair rebooked their flight on a plane departing two days later, and from another city.
They spent one night in Valencia, then rented a car and drove to Malaga. She said the clothing, food and accommodation they need will require an additional EUR 1,250.
They do not plan to start a legal procedure against the airline but demand compensation. Mariann said they begged a Spanish driver to take them back to the city. She said many stood in the queue for hours even with crying kids, which was heartbreaking to see. Furthermore, the airport did not give them even a bottle of water, she said.
Blikk asked Ryanair for comment but has not received a reply yet.
Hungarian Speaker expresses sympathy with Spain over flood victims
László Kövér, Hungary’s speaker of parliament, has sent messages of condolences to speakers of Spain’s House of Representatives and Senate expressing his sympathy over the victims of recent floods in Spain.
In the messages addressed to Francina Armengol Socias and Pedro Rollan Francina Armengol, respectively, Kövér voiced his “deep shock” over the floods that hit southern and eastern parts of Spain, claiming “an extremely high number of lives”.
Kövér added he hoped that Spain could repair the damage caused by “one of the most destructive natural disasters of recent years”.
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Featured image: depositphotos.com
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1 Comment
The Real Person!
The Real Person!
Why is this Ryanair’s fault?
The airport is responsible for calling gate numbers and last call.