Have you tried it yet? More automated smart stores are coming to Hungary
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Following the positive experience from the opening of Hungary’s first hybrid smart store this spring, Coop Szeged Plc. is now planning to automate additional stores using technology developed by Laurel Ltd., the companies have announced.
Automated smart store in Szeged
According to their joint statement, 8,500 customers have already used the automated night-time shopping system at the Szeged store in just four and a half months. Despite the substantial increase in turnover resulting from the extended 24-hour opening hours, inventory shortages have not risen. The artificial intelligence–based system has also detected three attempted thefts.
The statement quoted István Bessenyei, founder and owner of Laurel Ltd., which developed the technology. He explained that one of the key components of the 247 Shop solution is the Veesion AI-powered camera system, which analyses customers’ movements without facial recognition and instantly alerts the remote monitoring centre of suspicious behaviour or gestures – for instance, if someone hides a product in their bag or consumes it inside the smart store.
Automatic alerts when issues arise
These automatic alerts greatly assist the remote operators who monitor multiple cameras at once, and also support later verification by quickly revealing when, where and how the theft occurred. As a result, unmanned operation actually poses a lower risk than conventional shops, Bessenyei added.
