Wizz Air chaos: Hungarians stuck in Abu Dhabi without food, water

A Hungarian passenger of the low-cost airline talked about the latest scandal concerning Wizz Air to a Hungarian tabloid. His flight was delayed by almost one day, but the passengers got one hotel breakfast and 0.5l water for 23 hours. Organising their accommodation and transfer was chaotic, he highlighted. Below you may read Wizz Air’s reaction.

Wizz Air passengers in trouble

Barnabás Tóth was on a Wizz Air flight on 28 January at 8 PM. They were about to take off when their ordeal started. 10-20 minutes after their scheduled departure, the captain told them the plane could not leave the airport due to technical difficulties. Therefore, they had to leave the jet even though all of the passengers occupied their seats, Blikk wrote.

More than 200 people were on board, most of them Hungarians. Mr Tóth asked the pilot what they should expect. He said that the plane would probably take off the next day.

At 9 PM, Wizz Air sent them an SMS and an email writing that their flight would leave Abu Dhabi on 29 January at 10 AM.

As a result, they were escorted into the airport waiting room. However, noone could leave that since they were checked in. They were not even allowed to buy food or drink. The crew said that Wizz Air would provide them with accommodation for free and transfer and asked for the passengers’ patience until they finish the paperwork.

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However, Mr Tóth and his fellow passengers could only leave the waiting room at 3 AM. Until then, nothing happened, the Hungarian airline said nothing. It was 4.30 AM when they got the keys to their hotel rooms. Everybody told them their plane would leave at 10 AM, but Wizz Air modified that time in their application to 3 PM.