Attention: Major banking pause in Hungary

MBH Bank will be closed for several days, but there will be a break at other banks as well such as OTP, Raiffeisen and Erste.

MBH Bank holds bank holidays between 29 September and 3 October

MBH Bank Nyrt.’s IT network is awaiting another large-scale transformation. The bank prepared for the largest merger in Hungarian banking history, involving nearly 2 million customers, with a bank holiday of several days between 28 April and 2 May. Even after the successful transition at that time, however, important developments remained to be done.

That is why, in order to create a unified operation of the bank and to ensure quality customer service, another major harmonisation of the IT systems will take place. Unification involves an IT transition, which is why MBH Bank will hold partial and full bank holidays between 29 September, 2023 (Friday) 12:30 and 3 October (Tuesday) 12:00.

What service will be available during the break?

During the entire transition period, the following services will be provided without interruption:

• the use of digitised bank cards in phones and smart watches
• cash withdrawals through the money-issuing ATM network
• bank card ban on physical purchases at store and POS terminals with a card

During this period, bank card acceptance will also work smoothly at merchants where this service is provided by MBH Bank. The telephone customer service, on the other hand, will only be available from Saturday morning to Tuesday afternoon with limited administration. Bank branches of MBH Bank will close at 12:30 PM on 29 September, 2023 (Friday), and will only reopen at noon on 3 October (Tuesday). The Videobank services will not operate between Friday 7 PM and Tuesday 12:00.

Erste Bank

Erste Bank is conducting system development between 10 PM and 2 PM on 22 and 23 September, and between 10 PM and 3 AM on 5 October. During this period, it is not possible to start an immediate transfer, George’s internet and mobile application, the corporate internet and mobile bank and the Electra system do not work either. During this period, customers will not be able to deposit cash at ATMs, nor will they receive text messages about transactions.

CIB Bank

CIB Bank is implementing developments on 7 and 16 September from 10 PM to 5 AM, and on 21 September from 10 PM to 3 AM the next day. During this period, CIB Internet Bank, CIB Bank Online, CIB Mobile Application, eBroker, Business Terminal and CIB Business Online will not be available. Thus, approving online bank card purchases via mobile will not work either.

K&H and OTP

At K&H Bank, after 00:30 on 28 September, the PIN code query, online bank card application, SMS sending and 3D Secure Code sending services may be suspended for 2 hours, and the bank’s ATM devices may also stop working.

At OTP Bank, between 23-24 September and 30 September – 1 October, between 11 PM and 3 AM the next day, some functions related to investment services, online goods loans and internet banking will not be available. On 30 September, the OTP Bank card payment system will not be available between 1 AM and 5 AM.

Raiffeisen Bank

At Raiffeisen Bank, the DirektNet internet bank will not be available to corporate customers between 9 PM and midnight on 19 September, and the Electra internet banking service will not be available on 21 September between 9 PM and 11 PM. The Raiffeisen DirektNet, Internet Brokering, Electra, and MultiCash services will be shut down between 10 PM and the following day (Sunday) at 8 AM on 23 September. The myRaiffeisen mobile application and Portal will not be available either.

UniCredit Bank

At UniCredit Bank, the SpectraNet functions, the Multicash service and UniCredit eBanking, as well as the mBanking application, will be available from 8 PM on 16 September for 1:15 PM. Instant payment will not work, and you will not receive text messages about transactions. During this period, ATM deposits are suspended and it is not possible to apply for a loan or open an account online.

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Source: Index