Surprising Flightright results: here’s how reliable Wizz Air is
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Horror stories emerged in the last few weeks about holidaymakers stuck at different airports because their planes could not take off or did not even show up. Some groups even had to wait days, even with small children or sick people, and did not receive proper help. Hungarian budget airline Wizz Air was mentioned too many times in such news, and that has consequences.
Significant delays in European airspace
We wrote about the last delayed Wizz Air plane on 3 July. The flight from Catania (Sicily) to Budapest was due to leave at 6.25 PM on 1 July but took off only on 3 July at 3.27 AM.
An Austrian air traffic controller head said Europe struggled with delays and named the Hungarian HungaroControl as a main contributor. The Hungarian company struggles with a labour shortage, so colleagues are overworked. Since Hungary is a main air traffic route, that has dire consequences for the entire continent.
Telex managed to talk to some insiders at HungaroControl, who cleared that the situation was not that simple. For example, they accused the budget airlines of leaving too little time for turnarounds. Therefore, sometimes the behaviour of a single passenger can cause serious delays and lead to a snowball effect. We wrote about the other side of the coin in THIS article.
Hungarian Wizz Air is not among the top worst European airlines
Flightright, the leading European portal for passenger rights, measured the performance of the twenty biggest European airlines. They brought surprising news for Wizz Air.
Experts at the portal measured three categories: reliability (delays and cancellations), payment policy and customer opinion.
