Hungarian SMEs attach little importance to digitalisation

Almost half of Hungarian SMEs don’t think digitalisation is important, according to a survey by T-Systems Magyarország.

About 72 percent of local SMEs have not made any IT developments in the past two years, the representative survey of some 800 companies shows.

Just one in six companies offer online customer service, but half have their own home page.

The SMEs regularly using digital tools mostly focus on e-mails sent to their customers, the survey said. A majority of companies, 88 percent, contact their customers by phone, and 83 percent send e-mails, while 36 percent also use the postal service and 69 percent personal contact, it said.

Most SMEs still use paper invoices and file them on paper. Only 7-8 percent have a fully paperless filing system.

As we wrote yesterday, out of 200 countries, Hungary has one of the fastest internet connections. Hungary is 9th on the list. The Cable surveyed 200 countries, read more HERE.

As we wrote on May, digitisation in Hungary has developed on par with other member states, with the country ranking 23rd in the bloc, the European Union’s Digital Economy and Society Index 2018 (DESI) shows, read more HERE.

Source: MTI