“We are about to have a meltdown after 26 hours of waiting”, Wizz Air left Hungarians in London

European airports and passengers are still struggling with chaos, delays and cancellations. The heatwave in the United Kingdom causes serious problems. A couple of days ago, the runway of the London-Luton Airport “melted”. As a result, flights from Budapest to London and from London to Budapest were delayed. Many were even cancelled. Many Hungarians remained stuck in the United Kingdom, blaming Wizz Air for not getting any help. Below you can read what exactly happened and how the airline finally helped them.

A complaining passenger

One of the travellers shared his experience with utazomajom.com, a Hungarian travel website. He said that Wizz Air provided no help or information after all the flights were delayed. Other companies organised taxis and accommodation for their passengers, but Wizz Air did nothing. “You leave people without food and drink in the middle of the heatwave hitting England”, he complained in an email. 

Even the police officers at Luton Airport could not track down Wizz Air’s employees. Furthermore, the next Wizz Air flight was scheduled to depart six days later.