On Budapest’s tram 19, the driver used a humiliating tone of voice when he forced homeless people off the vehicle. He behaved aggressively right away without showing any compassion.
As rtl.hu reported, a passenger captured on video as the driver of Tram 19 aggressively shooed away homeless people travelling on the tram towards Bécsi út. BKV (Budapesti Közlekedési Vállalat, Budapest Transport Company) is investigating the case on the basis of the video.
According to an eyewitness who spoke to rtl.hu, the driver of the tram, on its way to Bécsi út, immediately acted aggressively towards the victims without first asking them kindly to get off.
“Now get the hell out of here! You’re messing up the tram! I said, get down…!”,
shouted the driver.
He then grabbed one of the man’s bags and threw them off the vehicle. After he went back, he started yelling at them again.
“You think I’m stupid? Why are you messing around? You smell so bad I’m about to throw up!”,
he continued to humiliate the two homeless passengers.
Rtl.hu contacted BKV in regard to the incident. The company responded that they had started an investigation on the matter based on the footage and would provide further information once they closed the case.
“Our company’s primary interest is to prevent or detect such cases. If the employer receives information suggesting irregular work practices by employees, it will investigate the case as thoroughly as possible and take the most rigorous action possible. We expect our drivers to work in a civilised, passenger-friendly manner in all cases,”
they told rtl.hu.
However, according to Blikk.hu, some people on the Internet agree with the driver, as the problem is not unknown among drivers or passengers. Seeing homeless, oftentimes intoxicated people on buses and trams is an everyday scene in the capital. These people often behave in inappropriate ways and disturb the peace of other passengers. It is not always easy to deal with them effectively and in a respectful manner. Nevertheless, it does not mean that the driver’s behaviour was acceptable, especially taking the fact that there was no indicator that the homeless people disturbed the other passengers.
Source: rtl.hu, blikk.hu, szeretlekmagyarorszag.hu