The awards are uniquely voted for by passengers assessing airlines and airports in Central and Eastern Europe, as Budapest beat off competition from gateways to countries including Bulgaria, Croatia, Czech Republic, Montenegro, Poland, Romania and Slovenia. Recognising excellence in air service development in the region, the Hungarian capital city airport was awarded following intense progression which has resulted in more than 60 consecutive months of growth – a record 44 being double-digit.
Presented to Balázs Bogáts, Head of Airline Development, Budapest Airport at the Gala Awards, organised by Pasazer.com – the most widely-read aviation and travel publication in Poland – Bogáts said:
“The last five years have seen Budapest Airport go through immense growth and development. Such progression of course brings about new challenges, one of which is ensuring customer satisfaction throughout. To be voted for by our passengers is a huge acknowledgement of our continued commitment to all services within our airport and we’re delighted to receive these honours.”
In pursuit of satisfaction and excellence in all areas of the passenger experience Budapest Airport is midway through a five-year development programme which includes the newly opened 12,000m² passenger pier; check-in capacity expansion; introduction of the latest body scanning equipment; car park capacity expansions; VIP lounge; multiple upgrades to the retail and food offer; as well as finalising the conceptual development of a brand new terminal building.
Featured image: www.facebook.com/Budapest Airport