Revolut will introduce new terms in December, allowing it to temporarily suspend currency exchanges in exceptional market or technical circumstances, potentially affecting some transfers as well.
Revolut users will face a new provision from 3 December 2026 that could temporarily suspend currency exchanges in exceptional circumstances, according to information sent to customers and reported by Bankmonitor.
The new provision will be added to Revolut’s personal terms and conditions. It allows the service to suspend the exchange of certain currencies in situations including extreme exchange-rate movements, liquidity constraints, unavailable exchange rates, or technical or system failures outside Revolut’s control.
The change does not mean that every significant weakening of the Hungarian forint would automatically trigger a suspension. The provision specifically concerns exceptional market and technical circumstances. If a currency temporarily becomes unavailable, Revolut says customers will be informed through the app. However, the new terms do not specify how long such a suspension could last.
Some transfers could also be affected
The restriction could extend beyond straightforward currency exchanges. According to the detailed terms, transfers between Revolut customers that require a currency conversion could also be affected. For example, if someone wanted to send euros to another Revolut user after converting Hungarian forints, the transfer could fail while the relevant currency exchange was suspended.
The change does not, however, mean that Revolut accounts would be frozen or that all transfers would automatically be stopped.
The potential disruption could be particularly inconvenient for customers who need to make an urgent foreign-currency payment. This could include paying for accommodation abroad or settling an invoice issued in euros. If the required currency cannot be exchanged at the time, customers may have to use another payment method or wait until the exchange becomes available again.
A second bank account could provide a backup
Maintaining another bank account alongside Revolut could provide an alternative if a service becomes temporarily unavailable. However, simply having a second account is of limited use if there is no accessible money in it.
Customers who already know they will have expenses in euros could consider exchanging and setting aside the required amount in advance. This could reduce their reliance on currency exchange being available at the exact time a payment is due.
Other banks can also experience service outages or market-related restrictions, so a second account is not a guarantee against disruption. Having accessible funds with more than one provider can nevertheless provide an additional payment option if one service is temporarily unavailable.
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Check foreign-exchange fees before choosing a backup
Anyone considering opening another bank account should look beyond promotional offers and monthly fees. The costs of currency exchange and foreign-currency transfers can be particularly important for customers who regularly make payments in euros or other foreign currencies. A cheap or free Hungarian forint account does not necessarily offer favourable exchange rates or low fees for foreign-currency transactions.
Customers should therefore check how long promotional conditions remain valid, what fees apply afterwards, and what exchange rates and charges are used for foreign-currency transactions.
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