British man sends bailiffs to airport for Wizz Air refund

The Hungarian low-cost airline does not have the best reputation at the moment. Despite its best intentions, Wizz Air is one of the worst airlines regarding communication, delays and flight cancellations. Last month, it was even chosen as the worst airline for short flights in the United Kingdom. Now, a British man got tired of Wizz Air’s practices: he sent bailiffs to Luton Airport because of a last-minute flight cancellation.

A British man, Russell Quirk sent bailiffs to the airport because the Hungarian airline owed him money over a last-minute flight cancellation, the BBC reports. He said that because of the short notice, he was forced to look for another alternative, which cost him no less than GBP 4500.

• Read also: Wizz Air chosen as worst airline for short flights

Mr Quirk tried to settle the matter in a peaceful way. However, after months of waiting, he saw no other option but to bring it to court. The man “had booked flights from Luton Airport to Faro in January last year for a family holiday with his wife and three daughters in the May half-term,” the BBC reports. On the morning of the day of the flight, he received a message from Wizz Air, saying that the flight had been cancelled.

The message from the airline contained no explanation, no alternatives were offered. The man and his family already had accommodation booked. On top of that, even further travel arrangements had been made. Because of this, Mr Quirk had no option but to look for another flight that would take them to their desired destination, Portugal, in time. This cost him an additional GBP 4500.