Revolut customers in Hungary could face an unexpected problem after settling a debt: an account seizure may remain active even after the bailiff has officially asked the bank to remove it.
The issue was highlighted by a Revolut customer in the Facebook group Revolut Közösség, whose account had been transferred to Revolut Bank UAB’s Hungarian branch before an enforcement order, known in Hungary as an inkasszó, was placed on it.
According to the customer’s account, the enforcement was initially legitimate, but they subsequently contacted the bailiff and settled the outstanding debt. The bailiff then officially requested that Revolut remove the account seizure on 3 August. However, the customer said that 11 days later, on 14 August, the restriction was still in place.
The customer also contacted Revolut’s support team, but was reportedly only told that the bank was working on the issue.
Why could this cause problems?
The delay could have serious financial consequences for customers who have already paid what they owe. According to the account reported by RevB, the enforcement order can remain active for 35 days. During this period, the bank’s system may automatically deduct the amount covered by the order from the account.
That means a customer who has already settled the underlying debt could still face the risk of money being taken from their Revolut account while the enforcement order remains active.
Hungarian Revolut accounts have entered a new phase
The issue has emerged following Revolut’s gradual migration of Hungarian customers to its Hungarian branch. Revolut began transferring customers to Revolut Bank UAB’s Hungarian branch in May, bringing its Hungarian accounts further into the domestic banking and enforcement framework.
Since the transition began, Hungarian customers with outstanding debts have increasingly reported receiving enforcement orders against their Revolut accounts. The change is significant because Hungarian bailiffs can now access accounts held through Revolut’s Hungarian branch for enforcement purposes.
For customers, this means that having a Revolut account is no longer necessarily separate from Hungary’s domestic debt-enforcement system.
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Revolut is also rolling out a new AI assistant
The enforcement issue comes as Revolut introduces a new artificial intelligence feature to Hungarian customers. The company has begun rolling out AIR, an AI assistant designed to let users manage everyday finances through a conversational interface rather than navigating the app’s traditional menus, Revb reported.
AIR can answer questions about spending, such as how much a customer has spent on food during a particular month. It can also help manage subscriptions and temporarily freeze a lost bank card. Customers who use Revolut’s investment features can ask about their portfolio’s current performance or the performance of individual shares.
The assistant also extends to travel planning, with the ability to create itineraries, search for accommodation and suggest local activities based on a user’s budget. Revolut says the launch does not change existing privacy settings. According to the company, third-party AI partners involved in the feature do not store customers’ data or use it to train external models.
AIR is being rolled out gradually and can be accessed from the app’s home screen by swiping down, or through the Chats section under the Profile menu.
