Wizz Air, the largest low-cost airline in Central and Eastern Europe, today announces that passengers will no longer be charged an additional fee to bring a large item of hand baggage into the aircraft cabin on all Wizz Air flights, from 29 October 2017.
In customer satisfaction surveys more than 80% of Wizz Air passengers** scored WIZZ highly in terms of on-board experience, friendliness and professionalism of staff. Wizz Air continuously listens to customer feedback, which is why Wizz Air believes that the new hand luggage policy will enhance the WIZZ travel experience even further.
Today the airline also announces a new service option for passengers called WIZZ Priority. Valid on all flights from today, WIZZ Priority now includes:
Speaking during the Q1 financial results announcement today, József Váradi, Chief Executive Officer of Wizz Air said:
Wizzair.com website, WIZZ app or call center** based on representative sample of 200,000 passengers, Kantar-Hoffman research conducted for Wizz Air April 2016-July2017.
As we wrote before, Wizz Air announced a significant expansion of capacity in its Budapest network with two new aircraft, two new routes, and frequency increases on 13 popular services.
Source: Wizz Air – Press release